Here are a few good whitepapers that complement my previous post "5 Essential Enterprise 2.0 Research Reports":
"Enterprise 2.0: What, Why and How", Enterprise 2.0 Conference
An introduction to Enterprise 2.0 - what it is, and why it's one of the most crucial concepts to understand in business today.
"The ROI of Enterprise Social Computing", NewsGator
whitepaper that discusses how social computing solutions can deliver ROI and help improve three core areas of your business: Reduce expenditures, Leverage current investments, Improve operating efficiency
- Register to download...or read "Seven Ways To Cut Costs with Enterprise 2.0", Social Computing Journal
"Developing an Enterprise Social Computing Strategy", Intel
Read how Intel IT transformed collaboration across Intel while addressing top business challenges such as helping employees to find relevant information and expertise more quickly, breaking down silos; attracting and retaining new employees; and capturing the tacit knowledge of mature employees.
"Collaboration: Know Your Enthusiasts and Laggards", Cisco
Cisco conducted one of the world's first comprehensive studies of the factors associated with successful adoption of network-based collaboration.
"Balancing Candy and Aspirin - The Goal for Enterprise 2.0", Open Text
Business has two main objectives: generate revenues and keep costs and risks low. All organizations must learn to strike the perfect balance between meeting the expectations of Web site visitors and those of internal teams. Customers look for information to make informed choices. Internal teams have lead generation goals and must control public information.