1.How many work-related emails do you receive per day?
"I can read, respond to, ﬁle, delete or otherwise meaningfully manage only about 25% of the email I receive."
2.How many of those emails include attached ﬁles?
"The government is bad at sending a long chain of emails and responses with an attachment still attached from the original email."
3.How many require your direct input or feedback on the contents of that attachment?
"If I do get attachments, the sender usually wants my opinion on something before that sender does the oﬃcial ‘mass mailing’."
4.Have you been the sender of an email asking for input or feedback on a document from your immediate group of colleagues?
"But of course I feel terrible doing this. Email attachments are tremendously bad usability. You can't review past versions, you can't see others comments, you force multiple downloads and risk executable viruses."
5.Have you ever had to compile the feedback from multiple sources into one document?
"I go out of my way to avoid this."