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Tuesday, November 20, 2007

Links 2007-11-20

6:32:00 AM Posted by Oscar Berg , , , , No comments
Andy Mulholland asks what's new in collaboration with Web 2.0 in his post "Mesh Working rather than Matrix Working" on Cap Gemini CTO blog. Here are some excerpts:

"...Strong collaboration is people centric and based upon a ‘pull’ model of finding, and asking, experts to work with you in providing answers. By contrast Weak collaboration is data centric relying on a push model to send content to those who need it. In weak collaboration we attempt to collaborate with people using email as an example, but our closed close coupled environment only allows us to contact the people we directly know exist and believe may be able to help."

"Competitive advantage is shifting from the cost management of transactions in the back office to business optimisation in the front office and the external market. Globalisation is forcing all enterprises to compete in this space so ultimately Mesh working is being driven as a necessary response to a changing Business world. It’s a World that takes us way beyond internal agility, and flexibility, through Matrix working, and into external responsiveness through Mesh working."

Another interesting post is "Why IT Operations hate SaaS" by David Linthicum, The Intelligent Enterprise Weblog. He provides an analysis why the increasing use of SaaS "creates headaches for IT operations folks":

"The dilemma is that while IT operations wants to continue to control all applications, including SaaS, there is little they can actually do to resolve issues. Or, is that completely true?"

"...with SaaS you're limited to the network and the applications, typically only understanding whether it's working, or not (outages). SaaS providers understand this issue and do open up points of management where IT operations can check on the status of their SaaS-delivered IT resources. You can monitor availability, performance and even the provider's ability to live up to Service Level Agreements (SLAs). It's just a matter of pointing your management infrastructure at the SaaS provider, and thus having a holistic look at all critical systems, internal and external."

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